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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Pacific Express Hotel Chinatown

A 3-star stay in the centre of Kuala Lumpur's Chinatown, within walking distance of Petaling Street, Central Market and Merdeka Square.

  • Walk to Petaling Street and Central Market
  • Spacious rooms with modern furnishings
  • On-site parking and 24-hour reception
7.5 Very good 342 reviews Booking.com 7.5 · 342 reviews

About

Pacific Express Hotel Chinatown

Pacific Express Hotel Chinatown is a contemporary 3-star property on Jalan Tun Tan Cheng Lock, right in the middle of Kuala Lumpur's Chinatown. It's a short walk from the action of Petaling Street and Central Market, with Merdeka Square and the LRT station close by. The hotel provides straightforward comforts: air conditioning, flat-screen TVs, free Wi-Fi, and a restaurant on site.

Guests repeatedly highlight the generous room sizes and the recent renovation, which brought new furniture and large bathrooms. The staff earn consistent praise for being professional, flexible and genuinely helpful. With a rating of 7.5 from 342 reviews, it's a reliable choice for travellers who want to be at the centre of the city's historic district without paying a premium.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional location in Chinatown — Right on Jalan Tun Tan Cheng Lock, with Petaling Street across the road and Central Market, Merdeka Square and the LRT station within walking distance. Guests call it 'amazing' and 'couldn't ask for a better spot'.
  • Spacious, recently renovated rooms — Multiple reviewers describe rooms as 'huge', 'spacious' and with 'brand new furniture' and 'large bathrooms'. The Superior Twin and triple rooms get particular mention.
  • Professional and flexible staff — Guests repeatedly use words like 'professional', 'extremely helpful', 'competent' and 'friendly'. Staff also assist with luggage storage and late check-out.
  • Good value for the area — With a price from £47 per night and a 7.2 Value rating, it's a budget-friendly option in a central location.
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Worth weighing

4 to weigh
  • Some rooms lack windows — The Premier and Standard Without Window rooms have no natural light, which may not suit everyone. The Deluxe and Superior Twin rooms appear to be the ones with windows.
  • Street noise possible — Central location on a main road in Chinatown can bring street sounds, though one guest noted the hotel was 'quiet'.
  • No pets allowed — Guests travelling with animals will need to look elsewhere.
  • Check-in window ends at 23:59 — If you arrive after midnight, you'll need to arrange late arrival with the hotel – the 24-hour reception suggests this is possible, but it's worth confirming.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier Without Window Room

Standard Without Window Room

  • 2 Single beds

Superior Twin Room

  • 2 Single beds

Deluxe Room

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Hotel services

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Safe deposit box
  • Housekeeping
  • Shops/Commercial services
  • Fax/Photocopying
  • Coffee shop

In-room comforts

  • Air conditioning
  • Flat-screen TV
  • Free toiletries
  • AM/FM alarm clock

Parking & accessibility

  • On-site car park
  • Handicap parking
  • Lift

Safety & policies

  • No smoking on site
  • No pets allowed
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.5
Very good 342 reviews

Guest-rated 7.5/10 from 342 reviews

Booking.com · 7.5 · 342 reviews
7.5Verified guest

“Great spot for shopping. The beds in our twin room were fantastic, and the air conditioning, electronic key card and multi-channel TV all worked well. The staff were friendly and competent with every guest.”

7.5Verified guest

“The team here were professional and really accommodating, and everything was kept spotless. The location is excellent, right in the middle of the area, and Sparky's Grill is only about 1 km away for a quick meal.”

7.5Verified guest

“Check-in was easy and we got a late check-out. Staff were very professional and gave good service. The location is within easy reach of Central Market, Chinatown, Merdeka Square, the bank, the LRT station and Jalan Petaling.”

7.5Verified guest

“We really enjoyed our stay. The double room had a large bathroom and all the essentials. The staff were extremely helpful and competent, and the central location was a bonus. The airport is about 30 km away.”

7.5Verified guest

“The hotel was clean and the staff were flexible, which made for a pleasant stay. The rooms are reasonably large with spacious bathrooms, and it's ideally located near restaurants and stalls. Within walking distance to Central Market, Chinatown, Merdeka Square and the LRT station.”

7.5Verified guest

“Our twin room was huge, with a shower, hairdryer and bath sheets. The staff were professional and extremely helpful throughout our one-day stay. The hotel was quiet and in a central location.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Chinatown & Petaling Street: Step out of the hotel and you're on Petaling Street, KL's famous market street lined with stalls, street food and souvenir shops. It's also a short walk to Central Market, a heritage building full of local crafts and food courts.

Merdeka Square & Colonial KL: Within about a 10-minute walk, you can reach Merdeka Square, where Malaysia's independence was declared. The surrounding area has colonial-era buildings like the Sultan Abdul Samad Building and the Royal Selangor Club.

Getting around: The nearest LRT station is within walking distance, making it easy to hop across the city. The hotel also offers on-site parking for those driving, and the airport is roughly 30 km away.

No 32 Jalan Tun Tan Cheng Lock, Kuala Lumpur, Kuala Lumpur Federal Territory, 50050, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
200 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, there is an on-site car park, and it includes handicap parking. One guest mentioned free basement parking.

Are pets allowed at Pacific Express Hotel Chinatown?

No, pets are not allowed on the property.

Do all rooms have windows?

No. The Premier and Standard Without Window rooms do not have windows. The Superior Twin and Deluxe rooms are likely to have them, but it's best to confirm when booking.

Is there a restaurant on site?

Yes, the hotel has a restaurant, and there's also a coffee shop. Guests also mention a 7-Eleven right outside the lobby.

How far is the hotel from the airport?

One guest noted the airport is about 30 km away.

Nearby

Other top-rated stays in Kuala Lumpur

Want a different style or budget? Here are more highly-rated options in the area.

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City Central Hotel

Guest-rated 8.2/10 — among the top stays in Kuala Lumpur.

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Arenaa Star Hotel

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7.3

Bryqs Hotel

Guest-rated 7.3/10 — among the top stays in Kuala Lumpur.

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8.4

Yu Hotel Chinatown

Guest-rated 8.4/10 — among the top stays in Kuala Lumpur.

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7.1

Season Point Hotel

Guest-rated 7.1/10 — among the top stays in Kuala Lumpur.

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The bottom line

If you want to wake up in the heart of Chinatown with Petaling Street on your doorstep, Pacific Express delivers on location and space. The rooms are larger than the price suggests, and the staff consistently go out of their way. Just be ready for a room without a window if you book the cheapest option.

7.5A solid, well-run budget choice for first-timers to KL who want to be in the middle of the action.

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